I got a problem email last night from my boss. I took a look, diagnosed it, sent him a work around, and had him pass it to someone who could actually fix it. I looked good and didn't have to do any real work ;)
I got a bunch of "little" things done at work today. I need to keep track of them, since I'm so far behind on the planned schedule. But at least it's stuff that got done.
I was also setup with out helpdesk ticket software today. So while I'm now responsible for fixing problems from other people, I should have more visibility in the company as well.
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